Frequently Asked Questions

Where is Max Storage located?
Max Storage is located at 57 Wayside Avenue, West Springfield, MA 01089.
When can I access my storage unit?
Access your storage unit 24 hours a day, 7 days a week.
What types of vehicle storage do you offer?
We offer indoor vehicle storage to protect your belongings from any harmful outdoor elements.
Do you offer contractor storage units?
Yes. We have large storage units that are ideal to store business equipment, tools, and supplies.

Am I required to store long-term?
Of course not. We offer month-to-month leases. Store at Max Storage for as long as you need.
What are the security features?
Our facility is always safe at Max Storage. With 24-hour video surveillance and digital keypad entry, everything you store will stay in the best condition at all times.
Am I able to purchase storage supplies?
Purchase boxes, tape, bubble wrap, furniture covers, and much more at a great price. We offer everything you need. You can also use our business center.
How do I pay my storage bill?
Pay your storage bill online using a credit or debit card. Create an account online and sign in every month. Speak with a manager about autopay.

I'm ready to rent a storage unit. How do I get started?
Reserve a storage unit online, stop by the office during business hours, or give us a call to speak with a storage expert.